Privacy Policy

PRIVACY POLICY

Your privacy is extremely important to us. This Privacy Policy describes in detail the types of personal information collected and recorded by Charlotte Web Design Studio (“the Owner”) via our website, and explains how we use and protect that information.

Privacy Policy of www.charlottewebdesignstudio.com
This website collects some Personal Data from its Users.

Types of Data Collected

Charlotte Web Design Studio may collect, either directly or via third-party services, the following types of Personal Data:

Contact Information: first name, last name, email address, phone number, and mailing address.
Usage Data: information automatically collected when you use our website (such as your IP address, browser type, operating system, date/time stamp, referring/exit pages, and clicks).
Website & Cookies: data stored via cookies and similar tracking tools to enhance your experience and for analytical purposes.

Complete details on each type of Personal Data collected are provided in the relevant sections of this Privacy Policy or in context-specific notices displayed prior to data collection. In most cases, the data we request is mandatory to provide our services. If any data is not mandatory, you may choose not to provide it without affecting the availability or functionality of the website. Should you have any questions about what is required, please contact us.

Any use of cookies or other tracking tools by our website or by third parties serves to ensure that the website functions as intended and to help us improve our service.

Mode and Place of Processing the Data

Methods of Processing:
We implement appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of your Personal Data. Processing is carried out using computers and/or IT-enabled tools, in accordance with our organizational procedures and strictly for the purposes indicated in this document.

Who Has Access to Your Data:
In addition to the Owner, your Personal Data may be accessible to personnel involved in website operations (including administration, marketing, legal, and IT support) or to third-party service providers (such as hosting companies, technical support providers, or analytics firms) appointed as Data Processors by the Owner. You may request an updated list of such parties at any time.

Legal Basis of Processing

Charlotte Web Design Studio processes Personal Data only if at least one of the following applies:

You have given your consent for one or more specific purposes.
Processing is necessary for the performance of a contract between you and the Owner.
Processing is required for compliance with a legal obligation.
Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority.
Processing is necessary for the purposes of the legitimate interests pursued by the Owner or a third party.

We are happy to clarify the specific legal basis for processing your data upon request.

Place of Data Processing

Your Personal Data is processed at the Owner’s operating offices and in any other locations where the involved parties are based. Depending on your location, data transfers may involve transferring your Personal Data to countries outside your own. For details on such transfers and the security measures in place, please contact us or refer to this document.

Retention Time

Your Personal Data is processed and stored for as long as necessary to fulfill the purposes for which it was collected:

Data related to a contract between you and the Owner is retained until the contract is fully performed.
Data processed based on our legitimate interests is kept only as long as needed.
If you provide consent for extended retention, or if we are legally required to retain your data, it will be stored accordingly.

Once the retention period expires, your Personal Data will be deleted, and you will no longer be able to exercise rights such as access, rectification, or data portability with respect to that data.

Purpose of Processing

We collect and process your Personal Data to:

Provide and maintain our website and related services.
Manage contacts and communicate with you regarding inquiries, quotes, and promotional offers.
Enhance user experience through analytics and customization.
Ensure security, perform backups, and conduct system maintenance.

Detailed information on the processing of your Personal Data—including use of backup services, analytics (e.g., Google Analytics), social media integrations (e.g., Facebook, Twitter, Pinterest), and spam protection (e.g., Google reCAPTCHA)—is provided in the sections below.

Detailed Information on Processing Services

Backup and Data Management

We may use external services (e.g., cloud storage providers) to back up our website’s source code, content, and other data you provide. The specific Personal Data collected depends on the provider’s privacy policy.

Analytics

We use web analysis tools (such as Google Analytics) to monitor and analyze usage data, including cookies and usage statistics, to help us understand user behavior and improve our services.

Contacting the User

If you sign up for our mailing list or newsletter, your email address, along with your first and last name, may be stored and used for sending you promotional or informational communications.

Social Media and External Platforms

Our website may include social media widgets (from platforms such as Facebook, Twitter, and Pinterest) which may collect data based on your interaction with them. These platforms operate under their own privacy policies.

Spam Protection

To protect against spam and unauthorized access, we use services such as Google reCAPTCHA, which collect cookies and usage data as part of their operation.

Managing Contacts and Communications

We may use services (e.g., MailChimp) to manage email lists and send newsletters. Personal Data such as your email address and usage data might be collected by these services.

Platform Services and Hosting

Our website is hosted using reliable third-party hosting providers. These platforms may collect and process various types of data to enable website functionality and performance. For more details, please refer to the hosting provider’s privacy policy.

The Rights of Users

You have the following rights regarding your Personal Data:

Withdraw Consent: You can withdraw your consent at any time where processing is based on consent.
Object to Processing: You have the right to object to our processing of your data under certain conditions.
Access Your Data: You can request information about the Personal Data we process and obtain a copy of it.
Rectification: You have the right to request corrections to any inaccurate or incomplete Personal Data.
Restriction: You may request that we restrict the processing of your data in certain circumstances.
Deletion: Under certain conditions, you can request that your Personal Data be deleted.
Data Portability: You have the right to receive your Personal Data in a structured, commonly used, and machine-readable format and, where technically feasible, have it transferred to another controller.
Lodge a Complaint: You can lodge a complaint with your local data protection authority if you believe your rights have been violated.

How to Exercise Your Rights

Any requests to exercise your rights can be submitted to Charlotte Web Design Studio at the contact details provided below. Requests are processed free of charge and will be addressed within one month.

Additional Information

Legal Action

Your Personal Data may be used in legal proceedings by the Owner if required by law or in response to a subpoena or other legal process.

System Logs and Maintenance

For operational and maintenance purposes, our website collects log files and other data (such as your IP address). These logs help us analyze trends, administer the site, and improve our services, but are not linked to personally identifiable information.

Do Not Track

Our website does not currently support “Do Not Track” requests. To determine whether any third-party services we use honor these requests, please refer to their respective privacy policies.

Cookies, Log Files, and Web Beacons

Like many other websites, we use cookies and similar technologies to store information about your preferences and to record your interactions with the site. This data is used to analyze trends and customize your browsing experience. You can disable cookies via your browser settings; however, this may affect certain functionalities of the website.

Third-Party Privacy Policies

Our Privacy Policy does not extend to other advertisers or websites. We recommend that you review the privacy policies of any third-party services or platforms that interact with our site.

Your California Privacy Rights

If you are a California resident, you have the right to request, once per calendar year, information regarding your personal information that has been shared with third parties for their direct marketing purposes. For further details or requests, please contact us.

Severability

If any part of this Privacy Policy is deemed unlawful or unenforceable, all other provisions will remain in full force and effect.

Entire Agreement

This Privacy Policy constitutes the entire agreement between you and Charlotte Web Design Studio regarding your Personal Data and supersedes any prior agreements or understandings.

Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with United States law. Any disputes arising out of or related to this Privacy Policy shall be subject to the jurisdiction of the state of North Carolina.

Changes to This Privacy Policy

Charlotte Web Design Studio reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Contact Information

If you have any questions or require further information regarding this Privacy Policy, please contact:

Charlotte Web Design Studio
China Grove, NC, USA
Email: josh@charlottewebdesignstudio.com

This Privacy Policy was last updated on 3/10/25.